When I graduated high school, I went into the Navy and worked as a communications technician. I worked with a lot of people in military intelligence, including Navy guys who had the coolest patch for their flight jackets.
In God We Trust…All Others We Monitor
At the time, I thought it was the way things were. You trusted people, but you monitored them.
And now, as a manager, I guess that is the way things are.
I trust my team to do things…but I review their work to make sure it’s done right.
I attend meetings where people say they’ll do the right things…but then we check in at the next meeting to make sure they got done.
I expect my team to take care of customers, but then I ask them how we’re doing whenever I see them.
Now that I think about it, I trust but monitor just about everything with my team.
Do you trust but monitor or am I just a micromanager?
Image source from Phil Gerbyshak’s personal collection
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